In addition to reservations services, some of the restaurants we work with choose to use our Credit Card Guarantee system. This allows restaurants to charge ‘no-show’ fees to diners who don’t show up for bookings, or have not cancelled their booking within a specified window. Monies will only be taken via these secure systems should a restaurant request that a charge is made.

If you think you’ve been charged in error, please don’t hesitate to let us know, and we will investigate this with the restaurant in question.

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